Market Modelling in a Siloed World

Over the past few decades, the influence of the Internet, digital media and e-commerce has had a huge impact on consumer marketing and shaken up the traditional structure and dynamics of the world’s advertising and market research agencies. While AI will further accelerate the change, in my MxMIndia column this fortnight, I outline the blossoming opportunity for a new kind of marketing services agency.

The Diffusion of AI, 3 years later: Why Users are the Real Operant Resources

Time moves fast. AI seems to move faster. Three years after I first wrote about the Diffusion of AI, a revisit reveals that it has moved from the challenging “chasm” phase to storming through the world like a “tornado”. In this fortnight’s MxMIndia column, while marvelling at its speed, I find that AI is an ecosystem that needs to share its bounty with the users, unlike the creators of social media platforms, who only harvest their attention and engagement. The best catalysts for harnessing AI’s full potential are its users, provided AI platforms treat them as partners and co-creators.

From Recall to Rasa: Toward a New Theory of Advertising

Over my four decades in advertising, the last decades have seen the most change. The mean constraints of performance marketing, the obscurities of Big Data and soon the uncharted territory of AI. To regain its mojo, advertising needs to be more creative — not less —more in touch with the human side of the consumer, and move towards realising its potential as an art form. This fortnight, my MxMIndia column cloaks this thought in the form of a new theory of advertising. Sort of.